Terms and Conditions
These terms and conditions apply to purchases made on this web site from
www.orsonandblake.com.au , by Orson & Blake Pty Ltd
ABN 56 002 577 415.
All orders placed through this web site are subject to confirmation and acceptance
by Orson & Blake.
& Blake may vary prices in the event of price changes or mistakes
made by suppliers on reasonable prior notice to you. If Orson &
Blake requests payment for increased prices, you may cancel the order
by giving notice to Orson & Blake, which must be received within
seven days of the announcement of the increase.
Orders & delivery
Orson & Blake or its agent will deliver the goods you order to the
address you specify in your order, within the agreed time frame,
subject to their availability. Where the goods are not available you
will be notified of this by Orson & Blake as soon as possible.
Anyone at the delivery address who receives the goods will be presumed
by Orson & Blake to be authorised to receive the goods. You must
ensure that a person over that age is available to accept delivery of
the goods. If there is no-one at the delivery address or no-one of
appropriate age to receive order, Orson & Blake may charge you
additional delivery fees. Once the goods are delivered to you, you will
own them and it is your responsibility if they are lost or damaged.
Returns & refunds
Orson & Blake has its own Returns Policy . Please refer to this
returns policy if you need to contact us about a return or a refund.
Prices & payment
For each online order, you must pay:
the applicable price for the relevant goods confirmed by Orson &
Blake; a message card if desired and the delivery and handling fee
specified on the web site at that time.
order and credit card details are safe and secure. All personal and
credit card information provided to Orson & Blake is encoded using
Secure Sockets Layer (SSL) technology, an encryption protocol that
protects data as it travels over the Internet.
this stage we can only accept payments using the methods stated in the
Orders & Payment section of this web site. We are unable to accept
COD charges. Payment must be cleared before the goods are dispatched.
Prices and range on this web site may vary from Orson & Blake
commercial sales pricing.
agree to take responsibility for the safekeeping of your E-Mail address
. You are liable if your E-Mail address is used by an unauthorised
person. You agree to release and indemnify Orson & Blake in
connection with any use (whether authorised or unauthorised) of your
E-Mail address . Orson & Blake may suspend or cancel your account
at any time without prior notice.
& Blake aims to include up-to-date pictures of all of the goods on
this web site. However, our picture of the goods may differ from the
We recommend you read the labels on the goods carefully before using the goods.
Orson & Blake will comply with Orson & Blake's Privacy
Statement . Orson & Blake will not reveal your personal information
to external organizations except for the purposes of fulfilling your
liability of Orson & Blake in connection with goods or services
supplied to you will, subject to any non-excludable liability for
breach of conditions or warranties implied by legislation and to the
maximum extent permitted by law, at the election of Orson & Blake
be limited to:
- in relation to goods, the replacement of the goods or the supply of equivalent goods; and
- in relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.
Changes to terms
order is governed by the terms and conditions current when the order is
placed. Orson & Blake may add to, delete or otherwise change these
terms and conditions without notice. It is your responsibility to read
and understand these terms and conditions each time you place an order.
All purchases under this web site and these terms and conditions are subject to the laws of New South Wales, Australia.
At present we are not able to accept web payments made with a non
Australian credit card, given the limitations that we face in
establishing that the user of the card is legitimate. Payments from
overseas customers are accepted via Electronic Funds Transfer.
Payment is expected upon collection or in advance of delivery.
Identification may be requested when collecting goods. Payment details
shall be finalised prior to despatch unless you have an approved
Please do not use P.O. Box numbers as your delivery address.
We accept company, bank or personal cheques only by prior arrangement.
Cheques are not cleared funds and goods will not be despatched until
the cheque is cleared by the issuing bank.
Cheques are subject to clearance delay, normally 3 business days.
(Orson & Blake, at its discretion, reserves the right to refuse payment by cheque).
Telegraphic transfer: *
Orson & Blake Pty Limited
St George Bank
4-16 Montgomery Street Kogarah NSW 2217
Central St George
BSB : 112 879. Account : 125414143.
To expedite your order, please notify us of the TT and the order to which it relates by :
E-mail to firstname.lastname@example.org or fax: (02) 83992725.
* Direct deposits, bank drafts and EFT payments must be cleared funds
in our bank account before we will despatch/release goods.
Delivery address and contact details
When placing an order with us, where we are to deliver goods to you, we
require a physical street address . To assist us in processing your
order, please provide your land-line phone number . Delivery is via
courier and cannot be to a Post Office Box . Please note that an
authorised signatory needs to be at the delivery address to sign for
and collect the goods.